Cookie Policy
This Cookie Policy explains how Harbour Suite Boutique Lodge (Pty) Ltd (Pty Ltd), trading as Harbour Suite, operating the website istralen.site for its boutique hotel establishment ("Harbour Suite"), uses cookies and similar tracking technologies when a person visits the site. This policy is issued in support of Harbour Suite's obligations under the Protection of Personal Information Act, 2013 ("POPIA"), and should be read together with the Privacy Policy published at istralen.site.
1. Categories of Cookies Used
Cookies deployed on this site are grouped into the following categories. Each category is listed with its purpose, the legal basis relied upon, and its typical duration.
| Category | Purpose | Legal Basis | Typical Duration |
|---|---|---|---|
| Strictly Necessary | Enable core site functions: page navigation, load-balancing, session security, submission of the contact form, and remembering cookie consent preferences. | Necessary for the performance of the site and for compliance with security obligations; not subject to opt-out consent under POPIA. | Session to 12 months |
| Analytics | Measure visitor numbers, page views, referral sources, and time on page to assess and improve the performance of the Harbour Suite website. | Consent of the data subject, obtained via the cookie banner prior to activation. | Up to 24 months |
| Marketing | Track engagement with promotional content and enable retargeted advertising for prospective guests who have not completed a booking enquiry. | Consent of the data subject, obtained via the cookie banner prior to activation. | Up to 12 months |
2. Specific Cookies and Related Technologies
The table below sets out the identified cookies in use, or reasonably expected to be in use, on istralen.site.
| Name | Category | Function | Set By |
|---|---|---|---|
| hs_session_id | Strictly Necessary | Maintains browsing session state and secures form submissions. | Harbour Suite (first party) |
| hs_cookie_consent | Strictly Necessary | Records the visitor's cookie consent choices. | Harbour Suite (first party) |
| _ga / _gid | Analytics | Distinguishes and counts unique visitors, records page interaction data. | Third-party analytics provider |
| _fbp / ad_id | Marketing | Enables delivery of targeted advertising and measurement of campaign performance. | Third-party advertising network |
3. Relationship to the Contact Form and Email Subscription
The Harbour Suite website collects personal data directly through two channels that are distinct from cookie-based tracking: the contact/enquiry form and the email subscription sign-up. Cookies described in this policy do not themselves capture the content submitted through these forms; however, the strictly necessary cookie category supports the secure and reliable transmission of such submissions to Harbour Suite Boutique Lodge (Pty) Ltd's systems. Where a visitor who has subscribed to the mailing list or submitted an enquiry later browses the site, analytics and marketing cookies (if consented to) may associate that browsing activity with the visitor's device for the purposes described in Section 1.
4. Consent Management
| Action | Effect |
|---|---|
| Accept all | Strictly necessary, analytics, and marketing cookies are activated. |
| Reject non-essential | Only strictly necessary cookies are activated; analytics and marketing cookies are blocked. |
| Customise | Visitor selects analytics and/or marketing categories individually. |
| Withdraw consent | Available at any time via the cookie preference link in the site footer, or by clearing cookies through the browser settings. |
Consent choices are recorded via the hs_cookie_consent cookie described in Section 2 and are re-requested every 12 months or upon material change to this policy.
5. Third-Party Recipients
Analytics and marketing cookies may result in data being processed by third-party service providers acting as operators on behalf of Harbour Suite Boutique Lodge (Pty) Ltd, in accordance with POPIA section 20. These providers process data under contractual terms requiring appropriate security safeguards. Cross-border transfer, where applicable, is conducted in accordance with the conditions set out in POPIA section 72.
6. Browser Controls
In addition to the on-site consent tool described in Section 4, a visitor may configure their browser to refuse cookies generally or to alert them when a cookie is set. Disabling strictly necessary cookies may impair the functioning of the contact form and other core features of the site.
7. Retention
Cookie data is retained for no longer than the durations indicated in Section 1, after which it expires automatically or is deleted in accordance with Harbour Suite's data retention schedule.
8. Data Subject Rights
A visitor has the right, under POPIA, to request access to, correction of, or deletion of personal information collected via cookies, and to object to processing carried out for analytics or marketing purposes. Requests may be directed to the contact details in Section 9, or to Harbour Suite's Information Officer as identified in the Privacy Policy.
9. Contact
| Field | Detail |
|---|---|
| Company | Harbour Suite Boutique Lodge (Pty) Ltd (Pty Ltd) |
| Trading name | Harbour Suite |
| Registered address | 58 Lighthouse Road, Umhlanga Rocks, 4001 Durban, South Africa |
| Registration number | 9023974768 |
| [email protected] | |
| Phone | +27 31 602 1487 |
10. Updates to this Policy
This Cookie Policy may be updated periodically to reflect changes in cookie usage, applicable law, or Harbour Suite's service providers. The version published at istralen.site is the current and operative version as at 2026.